Significance of Adaptive Challenge Dimension of Adaptive Leadership on Organizational Performance of Commercial Banks in Kenya
Keywords:
Adaptive challenge, Adaptive leadership, Organizational performance, Commercial Banks, KenyaAbstract
This study assessed the significance of adaptive challenge dimension of adaptive leadership on the performance of commercial banks in Kenya. The study was grounded on the Adaptive Leadership Theory and adopted the post-positivist research philosophy. A mixed-method approach was used to conduct the investigation, adopting the census method. Adaptive challenge was measured through three sub variables: problem diagnosis, creative thinking, and providing direction. The study targeted 394 top-level managers. Primary data was collected through self-administered online questionnaires. Qualitative data from open-ended questions was analyzed thematically, while quantitative data was examined using descriptive and inferential statistics in SPSS (version 29). Inferential analysis employed Pearson correlation, multiple linear regression, and stepwise regression. The correlation results revealed, r (314) =0.801, p<0.003. The results showed that adaptive challenge explained 26.9% (R²=0.269) of the variation in performance of commercial banks in Kenya. The regression coefficient for adaptive challenge returned coefficient values of β = 0.376, t (314) = 3.958, p<0.001 which was less than (p<0.05) set for the study. Thus, the null hypothesis was rejected implying that adaptive challenge has a positive significance on the performance of commercial banks in Kenya. The study recommends that commercial banks in Kenya equip managers to navigate uncertainties while sustaining performance and promote creative thinking to foster innovation and effective solutions. This study was limited to the significance of adaptive challenge on the performance of commercial banks in Kenya. The study, therefore, suggests that similar studies could be carried out in other financial institutions to allow generalization of findings.
References
Abukalusa, K., & Oosthuizen, R. (2025). An adaptive organisational leadership framework through systems thinking. International Journal of Organizational Analysis. Advance online publication. https://doi.org/10.1108/IJOA-07-2024-4635
Ahmed, E., Kilika, J., & Gakenia, C. (2022). Organisational transformation through leadership strategy: Evidence from Kenyan listed banks. International Journal of Finance & Banking Studies, 11(1), 161–176. https://doi.org/10.20525/ijfbs.v11i1.1635
AlMazrouei, H., Zacca, R., & Mustafa, G. (2023). Mediating-moderating effect of employee creativity and team potency on expatriate innovative work behavior. International Journal of Organizational Analysis, 31(5), 1669-1693.
Alshammary, F. M., & Ali, D. A. (2024). Impact of Knowledge Management Process on Employee Performance: Employee Creativity as Mediator. Journal of Economics and Behavioral Studies, 16(3), 14-25.https://doi.org/10.22610/jebs.v16i3(J).4264
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill-building approach (8th ed.). John Wiley & Sons.
Castillo, E. A., & Trinh, M. P. (2019). Catalyzing capacity: Absorptive, adaptive, and generative leadership. Journal of Organizational Change Management, 32(3), 356–376. https://doi.org/10.1108/JOCM-04-2017-0100
Castleberry, A., & Nolen, A. (2018). Thematic analysis of qualitative research data: Is it as easy as it sounds? Currents in Pharmacy Teaching and Learning, 10(6), 807–815. https://doi.org/10.1016/j.cptl.2018.03.019
Central Bank of Kenya. (2023b). List of mergers between licensed commercial banks and non-bank financial institutions: Commercial banks and non-bank financial institutions. Retrieved from https://www.centralbank.go.ke/wp-content/uploads/2023/07/Mergers-Acquisitions-July-2023.pdf.
Central Bank of Kenya. (2023a). Banking sector innovation survey. Retrieved from https://www.centralbank.go.ke/uploads/banking_sector_reports/2010988099_Banking%20Sector%20Innovation%20Survey%202023.pdf
Central Bank of Kenya. (2024). Bank supervision annual report 2023.Retrieved from https://www.centralbank.go.ke/uploads/banking_sector_annual_reports/749519023_2023%20Annual%20Report.pdf
Chughtai, M. S., Syed, F., Naseer, S., & Chinchilla, N. (2024). Role of adaptive leadership in learning organizations to boost organizational innovations with change self-efficacy. Current Psychology, 43(33), 27262–27281. https://doi.org/10.1007/s12144-023-04669-z
Coleman, A. (2021). What are your "odds-of-success"? Reflecting on the role of adaptive leadership in Leicester City's (2015/16) English Football Premier League title win. Development and Learning in Organizations: An International Journal, 35(1), 1–3. https://doi.org/10.1108/DLO-09-2019-0227
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage Publications.
Cronbach, L. J., & Shavelson, R. J. (2004). My current thoughts on coefficient alpha and successor procedures. Educational and Psychological Measurement, 64(3), 391–418. https://doi.org/10.1177/0013164404266386
Doyle, A. (2017). Adaptive challenges require adaptive leaders. Performance Improvement, 56(9), 18–26. https://doi.org/10.1002/pfi.21735
Dunn, R. (2020). Adaptive leadership: Leading through complexity. International Studies in Educational Administration, 48(1), 31–38.
Garavaglia, C., Sancino, A., & Trivellato, B. (2021). Italian mayors and the management of COVID-19: Adaptive leadership for organizing local governance. Eurasian Geography and Economics, 62(1), 76–92. https://doi.org/10.1080/15387216.2020.1845222
Gilson, L. L. (2008). Why be creative: A review of the practical outcomes associated with creativity at the individual, group, and organizational levels. In Handbook of Organizational Creativity (pp. 303-322).
Glover, J., Friedman, H., & Jones, G. (2002). Adaptive leadership: When change is not enough (Part One). Organization Development Journal, 20(2), 15–32.
Goode, H., McGennisken, R., & Rutherford, E. (2021). An adaptive leadership response to unprecedented change. International Studies in Educational Administration, 49(1), 36–42.
Heifetz, R. A. (1994). Leadership without easy answers. Harvard University Press.
Heifetz, R. A., & Laurie, D. L. (1997). The work of leadership. Harvard Business Review, 75(1), 124–134.
Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
Kamau, A. W. (2020). Transformational leadership and performance of commercial banks in Kenya (Master's thesis). University of Nairobi. Retrieved from https://erepository.uonbi.ac.ke/handle/11295/153823
Kasuni, J. S., Mandere, E. N., & Njeru, P. W. (2022). Investigating influence of strategic leadership on financial performance of commercial banks in Kenya. International Academic Journal of Human Resource and Business Administration, 3(10), 313–328.
Kothari, C. R. (2018). Research methodology: Methods and techniques (4th ed.). New Age International Publishers.
Kuluski, K., Reid, R. J., & Baker, G. R. (2021). Applying the principles of adaptive leadership to person‐centred care for people with complex care needs: Considerations for care providers, patients, caregivers and organizations. Health Expectations, 24(2), 175–181. https://doi.org/10.1111/hex.13174
Kumar, V., & Sharma, R. R. K. (2018). Leadership styles and their relationship with TQM focus for Indian firms: An empirical investigation. International Journal of Productivity and Performance Management, 67(6), 1063–1088. https://doi.org/10.1108/IJPPM-03-2017-0071
Lussier, R. N., & Achua, C. F. (2022). Leadership: Theory, application, & skill development (7th ed.). SAGE Publications.
Makanga, S., & Otieno, S. (2020). Influence of leadership styles on organizational performance in Kenyan commercial banks. Journal of Leadership and Management Studies, 5(2), 34–45.
McKimm, J., Ramani, S., Forrest, K., Bishop, J., Findyartini, A., Mills, C., Hassanien, M., Al-Hayani, A., Jones, P., Nadarajah, V. D., & Radu, G. (2022). Adaptive leadership during challenging times: Effective strategies for health professions educators: AMEE Guide No. 148. Medical Teacher, 45(2), 128–138.
Mehralian, G., Nazari, J. A., Nooriparto, G., & Rasekh, H. R. (2017). TQM and organizational performance using the balanced scorecard approach. International Journal of Productivity and Performance Management, 66(1), 111-125. https://doi.org/10.1108/IJPPM-08-2015-0114
Muhindi, A. K., & Ngaba, D. (2018). Effect of firm size on financial performance on banks: Case of commercial banks in Kenya. International Academic Journal of Economics and Finance, 3(1), 175–190.
Nöthel, S., Nübold, A., Uitdewilligen, S., Schepers, J., & Hülsheger, U. (2023). Development and validation of the adaptive leadership behavior scale (ALBS). Frontiers in Psychology, 14, Article 1149371. https://doi.org/10.3389/fpsyg.2023.1149371
Northouse, P. G. (2019). Leadership: Theory and practice (8th ed.). SAGE Publications Inc.
Nyakomitta, K. O. (2021). Influence of transformational leadership on the performance of commercial banks in Kenya (Doctoral dissertation, Jomo Kenyatta University of Science and Technology).
Odindo, J., K'aol, G., & Njenga, K. (2023). Driving digital transformation in insurance firms: Unleashing the power of identifying adaptive challenges behavior. Kabarak Journal of Research & Innovation, 13(2), 112–127. https://doi.org/10.58216/kjri.v13i2.321
Pak, K., Polikoff, M. S., Desimone, L. M., & Saldívar, G. E. (2020). The adaptive challenges of curriculum implementation: Insights for educational leaders driving standards-based reform. AERA Open, 6(2), 1–15. https://doi.org/10.1177/2332858420932828
Pilcher, N., & Cortazzi, M. (2024). 'Qualitative' and 'quantitative' methods and approaches across subject fields: Implications for research values, assumptions, and practices. Quality & Quantity, 58(3), 2357–2387. https://doi.org/10.1007/s11135-023-01734-4
Saleem, S., Khan, K. I., & Syed, S. A. (2021). Barriers to creative thinking and organizational performance: Mediating role of employee creativity. Journal of Behavioral Sciences, 31(2), 86–109.
Santra, S., & Alat, P. (2022). Adaptive leadership of doctors during COVID-19. Leadership in Health Services, 35(2), 246–266. https://doi.org/10.1108/LHS-08-2021-0073
Saunders, M., Lewis, P., & Thornhill, A. (2019). Understanding research philosophy and approaches to theory development. In Research methods for business students (8th ed., pp. 79–89). Pearson Education Ltd.
Seibel, M., Kaufman, E. K., Cletzer, D. A., & Elliott‐Engel, J. (2023). Advancing adaptive leadership through adaption‐innovation theory: Enhancements to the holding environment. Journal of Leadership Studies, 17(1), 23-29.
Sott, M. K., & Bender, M. S. (2025). The role of adaptive leadership in times of crisis: A systematic review and conceptual framework. Merits, 5(1), 2.
Sueptaetrakun, W. (2018). Determinants of collaboration and innovation towards organization performance within Thailand's automotive parts industry. Journal of Business and Retail Management Research, 13(02), 207-216.
Tashakkori, A., Johnson, R. B., & Teddlie, C. (2020). Foundations of mixed methods research: Integrating quantitative and qualitative approaches in the social and behavioral sciences. SAGE.
Thakur, S. J., Bhatnagar, J., Farndale, E., & Aeron, P. (2024). Human resource analytics, creative problem-solving capabilities and firm performance: Mediator moderator analysis using PLS-SEM. Personnel Review, 53(7), 1687-1709.
Vijayashree, M. C. (2022). Recent trends, major opportunities and challenges of digital banking in Indian context. International Journal of Research Publication and Reviews, 3(10), 269–276.
Wamburu, A., Nyambegera, S. M., & Kibet, E. (2022). Influence of gaining perspective dimension of adaptive leadership on organizational performance of Insurance Companies in Kenya. DBA Africa Management Review, 12(3), 1–23.
Western Governors University. (2021). What is adaptive leadership? Retrieved from https://www.wgu.edu/blog/what-adaptive-leadership2101.html#close
Yeo, R. K. (2021a). Awakening the leadership anatomy in times of crisis. Development and Learning in Organizations: An International Journal, 35(4), 8–10.
Yeo, R. K. (2021b). In praise of COVID-19: Discovering adaptive leadership in unprecedented times. Strategic HR Review, 20(3), 102–108. https://doi.org/10.1108/SHR-01-2021-0009
Zhou, J., & Hoever, I. J. (2014). Research on workplace creativity: A review and redirection. Annual Review of Organizational Psychology & Organizational Behavior, 1(1), 333–359. https://doi.org/10.1146/annurev-orgpsych-031413-091226
Published
How to Cite
Issue
Section
Copyright (c) 2026 Monica Anyango Oketch, Jeremiah Ntaloi Koshal, Edward Musebe Achieng

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.